General Terms and Conditions (GTC)

General Terms and Conditions (GTC)

1. Scope
These General Terms and Conditions (GTC) apply to all contracts concluded between Smartraim and its customers via the website www.smartraim-shop.com.

2. Conclusion of contract
The contract is concluded when the customer orders the products offered on the website by clicking on the order button and the order is accepted by Smartraim by sending a confirmation by email.

3. Prices and payment
All prices are final prices and include VAT. Payment is made using the payment methods offered.

4. Delivery
Delivery is made to the address provided by the customer. The delivery time is indicated on the product page. If a product is not available, the customer will be informed immediately.

5. Right of withdrawal
Customers have the right to cancel the contract within 14 days without giving any reason. The period begins upon receipt of the goods. Further details on the right of cancellation can be found in the cancellation policy.

6. Warranty and liability
The statutory warranty rights apply. Smartraim is not liable for damages caused by improper use of the products.

7. Data protection
Personal data is processed in accordance with the privacy policy.

8. Final provisions
Should any provision of these Terms and Conditions be invalid, the remainder of the contract shall remain valid. The law of the Federal Republic of Germany shall apply.